Privacy Policy

Last Updated: November 12, 2025

This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website and use our mortgage-related services (“Services”). By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide, including:

• Full name
• Email address
• Phone number
• Home address
• Social Security number (if used for prequalification or application)
• Employment and income information
• Financial details such as credit history, assets, and liabilities
• Other details required to process mortgage applications

1.2 Non-Personal Information

We may automatically collect non-identifying information when you use our website, including:

• Browser type, IP address, device information
• Pages visited and time spent on the site
• Cookies and tracking technologies

2. How We Use Your Information

We may use your information for:

• Providing mortgage quotes, prequalification, and application processing
• Verifying identity and preventing fraud
• Communicating with you about your application or inquiries
• Improving website function and customer experience
• Marketing and promotional purposes (with your consent, where required)
• Meeting legal, regulatory, and compliance obligations

3. How We Share Your Information

We may share your information with:

• Lenders, financial institutions, and mortgage partners involved in processing your application
• Credit bureaus to obtain credit reports if you authorize us
• Service providers (IT services, analytics providers, marketing platforms)
• Regulatory authorities as required by law
• Third-party partners only with your consent or to fulfill the service you requested

We do not sell your personal information.

4. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

• Enhance site functionality
• Analyze usage and performance
• Personalize your user experience

You may control cookies via your browser settings, but disabling them may affect website performance.

5. Data Security

We implement industry-standard security measures, including encryption and secure servers, to protect your data. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information
• Opt out of marketing communications
• Restrict or object to data processing
• Request a copy of the information we hold about you

To exercise your rights, contact us at hello@mortgageville.ca.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

8. Children’s Privacy

Our Services are not intended for children under 18. We do not knowingly collect information from minors.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date.

10. Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact us:

Company Name: Mortgageville
Email: hello@mortgageville.ca
Phone: (416) 757-9957
Address: 1024 Kennedy Road Toronto, ON M1P 2K6